Privacy policy

Enriqueshats operates this store and website, including all related information, content, features, tools, products and services (the "Services"), in order to provide you, the customer, with a curated shopping experience. Enriqueshats is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Services.

1. Personal Information We Collect

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect the following categories of personal information:

- Contact details: Name, address, billing address, shipping address, phone number, and email address.
- Financial information: Credit card, debit card, and payment card information, transaction details, and payment confirmation.
- Account information: Username, password, security questions, preferences and settings.
- Transaction information: Items you view, add to cart, wishlist, or purchase, as well as your past transactions.
- Communications: Information you include when contacting us for customer support.
- Device information: Device details, browser, IP address, and other unique identifiers.
- Usage information: Information about how you interact with and navigate our website.

2. How We Use Your Personal Information

We use your personal information for the following purposes:

- To provide, tailor, and improve our Services, including processing payments, fulfilling orders, and managing your account.
- To send marketing, advertising and promotional communications (you can opt out at any time).
- To authenticate your account, detect fraud, and ensure a secure shopping experience.
- To provide customer support and respond to your inquiries.
- To comply with applicable law and respond to valid legal process.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. Cookies are small text files stored on your device that help us:

- Remember your preferences and items in your shopping cart.
- Understand how you browse and use our website.
- Deliver personalized content and targeted advertisements.
- Improve our Services and your shopping experience.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our website.

4. How We Disclose Personal Information

We may disclose your personal information to the following parties under certain circumstances:

- Service Providers: Shopify, our payment processors, shipping carriers, and other service providers who perform services on our behalf.
- Advertising Partners: Business and marketing partners to provide advertising services.
- Affiliates: Our affiliates and corporate group.
- Business Transactions: In connection with a business transaction such as a merger or bankruptcy.
- Legal Requirements: To comply with legal obligations, enforce our terms, and protect our rights and the rights of our users.

5. SSL (Secure Sockets Layer) Security

We use SSL encryption to protect your personal information during transmission. When you visit our website, you will notice that the URL begins with "https://" indicating a secure connection. SSL technology encrypts sensitive information such as credit card details, passwords, and personal data to prevent unauthorized access while it is being transmitted over the internet.

6. Data Retention

We retain your personal information for as long as necessary to provide you with Services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on where you live, you may have the following rights regarding your personal information:

- Right to Access: Request a copy of the personal information we hold about you.
- Right to Delete: Request that we delete personal information we maintain about you.
- Right to Correct: Request that we correct inaccurate personal information.
- Right to Portability: Receive a copy of your personal information and transfer it to a third party.
- Right to Opt Out: Opt out of the sale or sharing of your personal information for targeted advertising.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request in a timely manner as required by applicable law. We may need to verify your identity before processing your request.

8. California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

8.1 Categories of Personal Information We Collect

In the preceding 12 months, we have collected the following categories of personal information:

A. Identifiers — Name, email address, phone number, IP address, billing/shipping address — Yes
B. Personal Information (Cal. Civ. Code § 1798.80(e)) — Name, address, telephone number, credit card number — Yes
C. Protected Classification Characteristics — Age, gender (if voluntarily provided) — No
D. Commercial Information — Products purchased, purchase history, shopping cart contents — Yes
E. Internet or Electronic Network Activity — Browsing history, search history, interactions with our website — Yes
F. Geolocation Data — Approximate location derived from IP address — Yes
G. Sensory Data — Product reviews you submit (if applicable) — Yes
H. Professional or Employment-Related Information — Not collected — No
I. Education Information — Not collected — No
J. Inferences — Preferences, characteristics, behavior patterns — Yes

8.2 Business Purposes for Collection

We collect personal information for the following business purposes:

1. Providing Services: To process transactions, fulfill orders, and provide customer support
2. Security: To detect, prevent, and address fraud, security incidents, and harmful conduct
3. Analytics: To understand how customers use our website and improve our services
4. Marketing: To send promotional communications and deliver targeted advertisements
5. Legal Compliance: To comply with applicable laws and regulations

8.3 Categories of Third Parties We Share With

We may share your personal information with the following categories of third parties:

- Service Providers: Shopify (e-commerce platform), payment processors, shipping carriers
- Advertising Partners: Companies that help us deliver targeted advertisements
- Analytics Providers: Tools that help us understand website usage

8.4 Your CCPA Rights

As a California resident, you have the right to:

1. Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of collection, the business purpose for collection, and the third parties with whom we share it.

2. Right to Delete: Request that we delete your personal information, subject to certain exceptions (e.g., completing a transaction, security purposes, legal compliance).

3. Right to Correct: Request that we correct inaccurate personal information.

4. Right to Opt-Out of Sale/Sharing: We do not sell your personal information for monetary value. However, we may share your information with advertising partners for cross-context behavioral advertising. You may opt out of this sharing by:
- Clicking "Do Not Sell or Share My Personal Information" in our footer
- Using the Global Privacy Control (GPC) signal
- Emailing us at info@enriqueshats.com

5. Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. We will not:
- Deny you goods or services
- Charge you different prices or rates
- Provide a different level or quality of goods or services
- Suggest that you will receive a different price or rate

8.5 Financial Incentive Programs

We do not offer financial incentive programs that require your personal information.

8.6 How to Submit a CCPA Request

To exercise your CCPA rights, please contact us:

- Email: info@enriqueshats.com
- Phone: +1 708-737-6752
- Address: 5005 W Cermak Rd, Cicero, IL 60804, US

We will verify your identity before processing your request. You may also designate an authorized agent to submit a request on your behalf by providing written authorization.

We will respond to your request within 45 days. If we need more time, we will notify you of the extension and the reason (up to an additional 45 days).

8.7 Authorized Agents

You may designate an authorized agent to make a request on your behalf. The authorized agent must provide proof of your written permission, and we may still require you to verify your identity directly.

8.8 Shine the Light Law (California Civil Code § 1798.83)

If you are a California resident, you may request information regarding the disclosure of your personal information to a third party for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

8.9 Minors Under 16

We do not sell the personal information of consumers we know to be under 16 years of age.

9. Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with their personal information, please contact us to request deletion.

10. Third Party Websites

The Services may provide links to websites operated by third parties. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last Updated" date. Your continued use of the Services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us:

Enriqueshats
- Address: 5005 W Cermak Rd, Cicero, IL 60804, US
- Phone: +1 708-737-6752
- Email: info@enriqueshats.com
- Business Hours: Monday to Saturday 10:00 AM - 5:00 PM | Sunday 10:00 AM - 1:00 PM